Privacy Policy
Effective Date: September 1, 2025
At Hi-Tech Cabinets & Closets, we respect your privacy and are committed to protecting the personal information of our customers, partners, and suppliers. This Privacy Policy explains how we collect, use, share, and safeguard your information, and what choices you have regarding your data.
1. Information We Collect
We may collect personal information when you:
Request a consultation or product information
Make a purchase or schedule an installation
Communicate with us by phone, email, or through our website
Use our website or digital services
This information may include your name, email, phone number, billing/shipping address, payment details, IP address, and other details you choose to provide. We may also collect limited technical data through cookies and similar tools to improve your browsing experience.
2. How We Use Your Information
We use your information to:
Respond to your requests or questions
Process transactions and deliver products/services
Improve our website and customer experience
Send updates, promotions, and service communications (if you consent)
Protect against fraud and maintain security
We will never sell or rent your personal information.
3. Sharing of Information
We only share your information with:
Employees and trusted service providers who need it to perform their work (e.g., shipping, payment processing, marketing support)
Legal or regulatory authorities, when required by law
Third parties may use cookies or tracking tools for analytics and advertising purposes.
4. Your Choices & Rights
You have the right to:
Access the personal information we hold about you
Correct or update your information
Request deletion of your data (where legally permitted)
Opt out of marketing communications at any time
To exercise your rights, contact us using the information below.
5. Security
We take reasonable precautions to protect your data. Sensitive information (like payment details) is encrypted during transmission. Access to personal data is limited to authorized staff and secure servers.
6. Cookies & Web Technologies
Session cookies help our website function properly during your visit (e.g., keeping items in your cart).
Persistent cookies allow us to remember your device and personalize future visits.
You can adjust cookie settings in your browser at any time.
7. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.
8. Children’s Privacy
Our website and services are not directed to children. We do not knowingly collect personal data from minors. If you believe a child’s information has been submitted, please contact us and we will promptly remove it.
9. Copyright & Trademarks
All trademarks, product names, and images associated with Hi-Tech Cabinets & Closets are the property of the company and may not be used without permission.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
📞 Phone: 1-833-777-8520
📧 Email: service@hi-techclosets.ca (use subject line “Privacy Question”)
📍 Mailing Address: 1122 40th Ave NE, Calgary, AB T2E 5T8